Overview

Balatin is a multi-tenant rental-management platform. Each agency (“organisation”) works in its own isolated space; the platform operator oversees all of them.

The two surfaces

Surface	Who uses it	Address (dev)
Public marketplace	Prospective tenants	`:8200`
Back-office console	Agents, agency admins, inspectors, platform operators	`:8100`

How the console is organised

The console sidebar groups everything by what you’re doing:

Operations — Dashboard, Properties, Viewings, Inspections, Contracts
Audience — Enquiries, Subscribers, Mailings
Relations — Landlords & Tenants, CRM
Settings — Document templates, Team
Platform — Agencies (platform operators only)

How this manual is organised

By role. Each section walks the real tasks that role performs, step by step. If you do several jobs (many agency admins are also agents), just read the sections that apply.

Start with Roles & access to see what each role can do.