Overview
Balatin is a multi-tenant rental-management platform. Each agency (“organisation”) works in its own isolated space; the platform operator oversees all of them.
The two surfaces
Section titled “The two surfaces”| Surface | Who uses it | Address (dev) |
|---|---|---|
| Public marketplace | Prospective tenants | :8200 |
| Back-office console | Agents, agency admins, inspectors, platform operators | :8100 |
How the console is organised
Section titled “How the console is organised”The console sidebar groups everything by what you’re doing:
- Operations — Dashboard, Properties, Viewings, Inspections, Contracts
- Audience — Enquiries, Subscribers, Mailings
- Relations — Landlords & Tenants, CRM
- Settings — Document templates, Team
- Platform — Agencies (platform operators only)
How this manual is organised
Section titled “How this manual is organised”By role. Each section walks the real tasks that role performs, step by step. If you do several jobs (many agency admins are also agents), just read the sections that apply.
Start with Roles & access to see what each role can do.