Enquiries inbox

Every enquiry submitted on the public site lands in Audience → Enquiries (and as a task on your dashboard).

Triage

1. Open Enquiries. Filter by New, Handled, or All.
2. Each card shows the enquirer, their message, the property they’re asking about, and one-click email / call links.
3. Follow up directly, then click Mark handled to clear it from the New queue.

The property link takes you to that property’s cockpit, where the enquiry is also counted on the Lifecycle card.

Note

There isn’t yet a formal “applicant” object that converts an enquiry into a tracked candidate for a listing — for now you progress an enquirer by scheduling a viewing and, when they’re chosen, creating a contract.